Corporate Responsibility

Service is never terminated to the customers

Service is a key factor to the business culture. It is an image window as well. The sound serving quality is a procedure of a long-term integration and innovation. It has been established on the in-depth knowledge to the customers and the full consideration of the value. L.T. Elevator set up an extremely perfect and high standard serving system in the whole course of sale. Regarded as a part of the product quality and image, it is operated, inoculated and extended.

Before-sale-enthusiastic

It explains the product properties, features and use ranges in detail in order to let customers know the products, service and advantages of L.T. Elevator Company to the greatest extent.

Mid -sale-impartial

L.T. Elevator company considers more for you as far as possible during the transaction process. What is more, everything has been done underthe principle of fairness.

After-sale-satisfactory

We implements the perfect after-sale service and life-long repair & maintenance to every lift which has been sold to the customers. This is our solemn guarantee to you that we resolve the actual difficulties for the customers by providing prompt and efficient service.

Guarantee

Our quality guarantee period is 18 months after the delivery date of the products. Longer quality guarantee period could be provided under additional negotiation.

Spare parts

We would send some spare parts together with the ordered complete sets. During the quality guarantee period, we would provide parts at favourable price for replacement after validity date of guarantee.

On-line technical guidance

We could engage our specialized engineers to give the engineers of clients technical guidance by on-line video once they cannot perform the operation or commissioning of elevator exactly, so that they can solve problem immediately. It is especially applied to the debugging guidance of electrical system.

Installation service

Commissioning guidance service Installation guidance service Commissioning guidance service We could provide you installation service, commissioning service, installation guidance service and commissioning guidance service under separate agreements. Technical Training We could provide technical training courses at our company. And we could send our specialists to the site to train the engineers for our clients under separate service agreements.

Technical Training

We could provide technical training courses at our company. And we could send our specialists to the site to train the engineers for our clients under separate service agreements.

Service has no limit of time and space

Service is closely associated with you